Link is licensed to the client (brand, retailer) on a subscription basis, with unlimited individual users. Your supplier and lab partners do not pay to access the software. There are three different subscription plan/service level options: Team, Enterprise, and Global. Contact us or register/login for additional details, including terms/conditions and pricing.


JUMP TO FEATURE COMPARISON Green Arrow Labs

 

Team

Leverages built-in features for quick startup across individual sustainability or quality/performance teams. Supports one test program (e.g., RSL), department and brand.

  • Single test program  
  • Up to 20 top tier suppliers  
  • Up to 1 TB of online data and file storage  
  • Pre-configured test programs, request forms, reports, charts, queries  
  • Import your data from spreadsheets (test programs, suppliers, labs, departments, bills of materials)  
  • Retest notifications to suppliers  
  • Lab data validation against test program criteria  
  • Up to 8 hours implementation services included  
  • Web support with screensharing  
  • Enterprise class SSAE 16/AICPA SOC 2 Type II data center  
  • Private cloud, high availability environment  
  • Annual contract  

Enterprise

Tailored deployment and analytics for corporate risk and quality management programs. Supports large supply chains with custom branding, multiple test programs, departments, and dashboards.
  • Unlimited test programs  
  • 21-100 multi-tier suppliers  
  • Data segregation by department 
  • Up to 2 TB of online data and file storage  
  • Public portal for publishing product certifications, reports, and other documents  
  • Customizable screens  
  • Clone test programs, BoMs, test requests  
  • Test requests created from BoMs  
  • Brand dashboard with supplier and product performance charts, scorecards, notifications  
  • Advanced/saved queries, data exports, data modeling  
  • Branded home page, login form, interior pages, forms/reports  
  • Up to 20 hours implementation services included  
  • Separate QA and production environments  
  • 24x5 managed services w/ 1 hour response for critical outage  
  • Guaranteed support response times (SLAs)  
  • Annual contract  

Global

Custom, integrated deployment for global risk and quality management programs. Supports white labeled integration with corporate portal, multiple sub-brands, and integration with enterprise systems.
  • Unlimited test programs  
  • Unlimited multi-tier suppliers  
  • Data segregation across sub-brands 
  • Up to 5 TB of online data and file storage (expandable)  
  • Public and private portals for publishing product certifications, reports, and other documents (external and internal-only)  
  • All other features of Enterprise  
  • Custom dashboards with library of chart/table widgets  
  • Integrations with external systems  
  • White labeling, with branded home page and URL/domain, help desk email address, login form, interior pages, forms/reports  
  • Auto-generate supplier ratings/scorecards  
  • Electronic lab test results file upload  
  • Full disaster recovery protection with redundant backups  
  • Up to 40 hours implementation services included  
  • Separate QA and production environments  
  • 24x7x365 managed services w/ 15 minute response for critical outage  
  • Support access to developers  
  • Guaranteed support response times (SLAs)  
  • Customizable contract  

 


 

  Team Enterprise Global
Core Features
  Unlimited brand/retailer/client users
  Create/print and assign test requests to labs
  Attach product/material photo to test request
  Monitor test status from request through reporting
  Product breakdown/testing by component, material, usage, country
  Validation against test program limits with pass/fail conclusion
  System- and lab-generated test reports (PDF upload)
  Manage multi-level bills of materials (BOMs)
  Advanced/saved queries, data exports to spreadsheets
  Dashboards with supplier/product performance metrics
  Public portal for managing certificates, product documentation
  Private portal for sharing internal product documentation








 
 
 
 
 












 












Setup/Administration/Customization
  Quick launch from your spreadsheet data
  Pre-configured test requests, reports, charts
  Customizable fields (labels, choice lists, hide/show, make required)
  More than one test program (chemical, physical, safety, etc.)
  More than 20 suppliers, multi-tier
  Data segregated by departments
  Data segregated by sub-brands
  Unlimited data storage, files, images
  Integrations with external systems (SAP, PLM, LIMS)
  White labeling/integration with corporate website



 







 










Productivity/Automation
  Clone test programs
  Enforcement of test reporting limits, methods, result formats, units
  Retest notifications to suppliers, with link to original TRF
  Schedule testing based on forecasted orders with suppliers
  Create test requests from BOMs
  Automated lab test results file upload
  Auto-generated supplier ratings/scorecards




 
 
 







 
 







Infrastructure/Support
  Enterprise class SSAE 16/AICPA SOC 2 Type II data center
  Private cloud, high availability
  24x7x365 managed services support
  Separate QA and production environments
  Emergency support, access to developers
  40 hours of implementation support included
  Full disaster recovery protection with redundant/off-site backups
  Custom contract terms