Perhaps the most challenging problem in supplier performance management is having the ability to reliably capture, interpret, and share performance data from multiple, dissimilar data sources. Supplier and product performance data can originate with manufacturing facilities, raw material providers, laboratories, and various brand enterprise systems, such as enterprise resource planning (ERP) and product life cycle management (PLM) system. All major laboratories offer a customer portal for initiating test requests and receiving test results, but rarely do retailers, brands, or other data end-users contract with only a single lab. Comparing results across multiple labs is difficult at best — different names for the same type of test method, test group, and chemical/parameter, with different reporting limits, significant figures, and even units of measure. Link ServicesTM solves this problem by harmonizing cross-laboratory data into a standard format, with consistent rules for determining the pass/fail conclusion.
We leverage this standardization by using spreadsheet templates to load your configuration data into Link. The spreadsheets are exchanged through a secure client portal, then imported into Link to "seed" the database.