How to Upgrade to Link
Upgrading from RSL*Insight or other C*Insight systems into Link follows the same process as onboarding a new client. Your project manager will provide an Excel spreadsheet template for you to load data from your current database. Export scripts facilitate this process. This is the perfect opportunity to perform some "data scrubbing" — removing inactive suppliers, users, labs, etc. — so your Link configuration accurately reflects the current state of your operation and supply chain.

We will manage the project under a Scope of Work, which will outline the project objectives, resource commitments, and estimated costs and timeline. Contact your project manager to initiate the project, beginning with a "gap analysis" that summarizes your existing C*Insight implementation and what is needed to make sure all existing functionality, including customizations, will be maintained through the upgrade to Link.


What to Expect in Upgrading
  • Deployed as a true multi-tenant software-as-a-service platform. SaaS applications are updated more frequently than traditional software because:
    • they are hosted centrally, so updates can be made without any impact on the client’s computing environment;
    • there is only one production version in use (with client-specific configurations), increasing development and testing velocity;
    • the solution provider does not have to expend resources updating and maintaining backdated versions of the software;
    • all client data is in a single database, accelerating design and regression testing;
    • usability experts can better understand user behavior within the application (usually via web analytics), making it easier to identify areas worthy of improvement; and
    • feature delivery is accelerated through a continuous integration/continuous delivery (CI/CD) pipeline (not possible with the legacy software platform).
  • Allows users to manage their own test programs, test groups, test analytes, specifications/limits, and other configuration parameters, using built-in administration tools;
  • Provides enhanced user management for more granular roles and permissions
  • Improved supply chain management
    • maintain and visualize all your T1/T2 supplier relationships for total supply chain transparency;
    • configure Bills of Materials across the supply tree, and create test requests from BoMs
  • Responsive interface, optimizing screen real estate based on user’s monitor resolution



RSL Test Program Configuration Template





  • More intuitive navigation, data grids, choice lists, controls, dashboards, and other usability enhancements
    • ability to see your supplier/material performance data benchmarked against industry-wide supplier/material performance data
    • improved screen design for lab test results data entry, automatic determination of pass/fail, and overall “call” on the product pass/fail based on individual component results;
    • ability to optimize product sampling/testing program based on past results on same component/material
  • Ability to manage all test programs (chemical/RSL, physical/performance, quality, etc.) in the same site, using the same configuration tools and screens, while still allowing the data to be filtered by department/sub-brand
  • Ability to apply supplier ranking based on multiple criteria (RSL performance, water management, physical/quality control conformance, etc.)
  • Improved support for web services to integrate Link with client’s enterprise systems (PLM, SAP, LIMS, etc.)
  • Improved scalability for adding individual functions/services (e.g., email notifications), increasing data storage, adding memory or internet bandwidth without increasing the footprint of the entire application
  • Ability to leverage enhancements added to the system with each new release
  • Access to pre-configured dashboard widgets (tables, graphs/charts, to-do lists, etc.) for common data analytics scenarios
  • Minimal cost to add custom reports, saved data export queries, and dashboard widgets for client-specific analytics